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An anonymous founder sells AI that replies to buying questions, hides spam and follows up on social comments and DMs.
Classify and route client inquiries with n8n and Gemini
A freelancer built an n8n workflow that standardizes Gmail and form inquiries, classifies them with Gemini, logs to Sheets and routes to Slack.
- Difficulty
- BeginnerOur rating
- Time to build
- Not reportedOur estimate
- Monthly cost
- Not reported
- Revenue
- Not reportedWe only show revenue the source states
- Engagement
- 1 X like1 reply · 0 reposts · fetched Oct 15, 2026
What they did
@JiggleBoxStudio replaced a client’s manual sorting of Gmail and Tally inquiries.
How it went
The key fix was a bad field mapping that sent empty data to the AI.
Worth knowing
Validate inputs before the AI step.
Builder recipe
Our own starting point, written from the source. Adapt it to your setup.
Stack
- n8n
- Gemini
- Google Sheets
- Slack
Steps
- Collect the incoming channel (inbox, form, tickets) into one workflow.
- Have the model classify and extract fields, returning structured JSON.
- Route or draft replies; keep a human approval step for anything customer-facing.
- Log results and review misclassifications weekly.
Starter prompt
Classify this inquiry as sales, support, partnership or spam, extract name, company and budget, and return JSON.Tags
Read the original
- X: x.com/JiggleBoxStudio/status/2100189093833412709 ↗ (opens in new tab) Sep 16, 2026 · 1 likes, 1 replies, 0 reposts (fetched 2026-10-15)
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