Customer support · Do this yourself
Hook your agent to support tickets and product analytics to fix bugs.
✅ He says it keeps fixing bugs and requests while he learns distribution.
No X data
Based on @ashwinntwt on X (opens in new tab)
Who it’s for
Businesses that answer the same customer questions over and over.
Adapt it to your industry
- Restaurant: hours, menu, allergens and bookings
- Real estate: answer listing questions and book viewings
- Clinic: opening hours, prices and how to book (never medical advice)
Step by step
- Collect your 20 most common customer questions and your best answers in one document.
- Open ChatGPT, Claude or Grok, paste the document and the prompt below, and ask it to improve and fill gaps.
- Pick a chatbot builder (for example Chatbase, Intercom or Tidio) and upload that document as its knowledge.
- Set a clear rule: if it isn’t sure, it hands over to a person and collects the customer’s contact details.
- Test it with 20 tricky questions, including ones it should refuse.
- Put it on your website or WhatsApp, and read every conversation for the first two weeks.
Ready-to-copy prompt
For each new support ticket, check PostHog for affected users, reproduce, and open a PR with a fix and a test.
Start with AI
Opens the AI with this guide and the prompt filled in.
- Cost
- $0–20/month (free tiers or one AI plan)Our estimate
- Time
- 1–2 weekendsOur estimate
How to make money from it
Pricing idea: Set up support bots for businesses for a setup fee (for example $300–2,000) plus a monthly fee.
Finding your first 10 customers
- Build a free demo bot using the public website of a business you want as a client, and send them the link.
- Start with one industry so every demo is fast to make.
- Ask happy clients for referrals to similar businesses.
Ideas, not promises. Results vary.
Details: source, numbers and tags
What they did
@ashwinntwt tied his agent to customer support and PostHog.
How it went
He says it keeps fixing bugs and requests while he learns distribution.
Worth knowing
Review merges.
- Difficulty
- IntermediateOur rating
- Time to build
- Not reportedOur estimate
- Monthly cost
- Not reported
- Revenue
- Not reportedWe only show revenue the source states
- Engagement
- 1 X like0 replies · 0 reposts · fetched Oct 15, 2026
- X buzz
- No X data
Posted · Added Oct 16, 2026
Original builder recipe
- Coding agent
- Support inbox
- PostHog MCP
- Collect the incoming channel (inbox, form, tickets) into one workflow.
- Have the model classify and extract fields, returning structured JSON.
- Route or draft replies; keep a human approval step for anything customer-facing.
- Log results and review misclassifications weekly.
More ideas like this
–no countNo X data
An anonymous founder sells AI that replies to buying questions, hides spam and follows up on social comments and DMs.
💰 $12,336 MRR, verified via Paddle on TrustMRR (synced 2026-10-15)Advancedby Anonymous founder
–no count🔥 167 posts this week · 752 likes
AI answers guest messages, upsells and handles check-in questions.
–no count🔥 965 posts this week · 9 likes
Let an AI voice agent pick up calls, answer common questions and book appointments when you can’t.
▲3X likes on the source (opens in new tab)No X data
A builder made an n8n workflow where AI drafts customer email replies and you approve, edit or reject them.